Interview with Denys – Co-Founder at Rythmex

Rythmex is a contemporary tool designed to convert audio and video content into written text. It operates online and is known for its rapid and efficient transcription capabilities. Whether you have various audio and video file formats, Rythmex can quickly extract the spoken content and convert it into a text format for your convenience. This makes it a valuable resource for tasks like transcribing interviews, lectures, or any spoken content, making it accessible in a written format.

Chris: Hi! Can you tell us more about yourself and the role you’re playing in that blooming project?

Denys: Hello, my name is Denys Samofan, I am a Co-founder at Rythmex. I am responsible for Sales and Business Development.

Chris: Can you share the story behind the creation of Rythmex and what led you to develop this AI-powered transcription platform?

Denys: The team behind Rythmex consists of 3 individuals:

1. Denys a Head of Sales
2. Mykyta responsible for Marketing at Rythmex
3. Pavel is a seasoned UI/UX Designer

Our team first met in 2018 while working for the same company specializing in Marketing and UI/UX Design. During that time we collaborated on a project, the website which offered manual transcription services for small businesses. It was here that came up with the idea of developing an automated transcription solution that would match or even surpass the quality of manual transcription. Our involvement in this project revealed a substantial demand for top-tier transcription solutions famous for their speed, precision, automation, and capacity to handle substantial volumes of video and audio recordings.

We diligently recorded groundbreaking features trying to establish Rythmex as a frontrunner in the market. In due course, Pavel transformed this document into a high-end UI/UX Design which was then brought to life by Bogdan and Namik – our skilled team of developers.

Rythmex was successfully launched in January 2022 since then we have continued to improve the platform by introducing many unique features. At present, we proudly serve thirteen thousand active users and contracts with two prominent companies.

Chris: Could you provide insights into the technology and algorithms that power Rythmex’s AI engine, enabling it to achieve up to 99% accuracy, even in noisy or challenging audio environments?

Denys: Rythmex leverages cutting-edge speech recognition technology powered by deep learning algorithms. Our AI engine uses a blend of Convolutional Neural Networks (CNNs) and Recurrent Neural Networks (RNNs) with attention mechanisms, which are particularly adept at processing time-series data such as audio and video. This allows our system to effectively handle variations in speech patterns, accents, and intonations. To ensure high accuracy in noisy environments, we employ advanced noise cancellation techniques and acoustic models that are trained on diverse datasets, encompassing various background noises and speech qualities.

Chris: What editing tools does Rythmex offer for reviewing and correcting transcribed text, and how do they simplify the post-transcription process for users?

Denys: Rythmex provides an intuitive in-built Editor interface. Users can search the text, make inline edits, and play back the audio synced to the text, so they can listen to the original as they review. We also incorporate features like automatically adding timestamps and speaker labels, and custom vocabulary lists to ensure that the transcription is as accurate as possible. This suite of tools significantly streamlines the process of reviewing and correcting transcriptions, making it more efficient for our users.

Chris: Can you elaborate on the integrations with popular tools like Google Drive, Dropbox, and Evernote? How do these integrations enhance the user experience and workflow efficiency?

Denys: We are still working on implementing integrations with popular tools. This is definitely in our upcoming updates list.

Chris: In terms of security and privacy, how does Rythmex handle sensitive audio and video content, and what measures are in place to ensure data protection during transcription?

Denys: Rythmex is committed to the highest standards of data security and privacy. All audio and video content is encrypted in transit and at rest, and we adhere to strict access controls and auditing policies. We are compliant with major data protection regulations such as GDPR and HIPAA, ensuring that all transcriptions are handled with the utmost confidentiality.

Chris: Given that Rythmex can transcribe foreign language audio and video, how does the platform handle multiple languages, and what challenges have you encountered in this area?

Denys: Rythmex supports multiple languages, which is facilitated by our AI engine that’s trained on extensive multilingual datasets. We’ve constructed language-specific models to deal with linguistic nuances and ensure high accuracy across different languages. The main challenges in this area include dialect variations and code-switching in conversation, which we’re continuously working to improve through advanced training and expanded datasets

Chris: Looking ahead, are there any upcoming features or enhancements in the pipeline for Rythmex that users can look forward to?

Denys: Yes, definitely.

We are about to release our game-changing feature called – Rythmex Call Analytics. Using Rythmex Call Analytics, you get valuable intelligence such as:
– Customer and agent sentiment
– Call drivers
– Non-talk time and Interruptions
– Talk speed
– Conversation aspects based on a specific phrase

For instance, Rythmex automatically generates call summaries to help agents focus on providing excellent customer experiences and increase productivity by automatically capturing key parts of the customer conversation (issues, outcomes, or action items). It enables managers or analytics to quickly review AI summaries during a live call or after a call, without reviewing the entire transcript to understand the context of an interaction and investigate any customer issues.

Chris: In the context of the broader transcription and AI industry, what trends or advancements do you see shaping the future of platforms like Rythmex?

Denys: The transcription and AI industry is rapidly evolving with trends like real-time transcription, multilingual support, and AI-powered summarization becoming more prevalent. Advances in machine learning are also leading to more personalized and context-aware transcriptions. We see a future where AI will not just transcribe but also provide actionable insights from spoken audio, opening up new opportunities for analytics and data-driven strategies.

Chris: Thanks for being with me, any last words? Where can our readers follow you?

Denys: Thank you for having us. We invite your readers to follow us on LinkedIn and our website for the latest updates and insights from us.

Join us in our journey to make Rythmex the premier choice for transcription services worldwide. Remember, Transcribing is always a Rythmex!